Refund Policy

We try to offer as many small / trial sizes as possible and encourage you to buy those before buying regular sized products.

We are happy to take back your brand new / unopened products for a full refund within 30 days of purchase.

  • Please contact us should you wish to return an unopened item - we will not accept returns that are sent to us without prior approval.
  • You will be refunded for the cost of the product (not shipping) by the payment method you used once we receive the item back in good unopened condition.
  • Ship back to us at the following address:

Lilou Organics Inc.
Box 608
Richmond, Ontario
K0A 2Z0