Shipping Information

 

Lilou Organics Shipping Information

Don't forget your free samples!

  • We use Canada Post for shipping our parcels.
  • All parcels are normally sent within 24 hours of your order being placed (often they are shipped the same day).
  • Tracking information is automatically sent to you from Canada Post once the order has shipped.  

Canadian Shipping Rates:

Ontario & Quebec - Expedited (1-3 business days)
Orders under $60 = $6 shipping
Orders over $60 = FREE shipping
 Ontario & Quebec – Xpresspost (1-2 business days)
Orders under $60 = $10 shipping 
Orders over $60 = $6 shipping
East & West Canada - Expedited (4-7 business days)
Orders under $80 = $8 shipping
 Orders over $80 = FREE shipping
East & West Canada - Xpresspost (2 -3 business days)
Orders under $80 = $22 shipping
Orders over $80 = $16 shipping
Please note that transit times are approximate and not guaranteed – times may vary drastically in remote locations.
Special Requests for Canada Post:

It is up to the postal worker's discretion whether to leave a parcel at your door or not - however we can over-ride this and ask that special instructions be taken. If you'd like one of these options, just leave a comment to us in the Notes area when you place your order:

Do Not Safe Drop - if you aren't home, they will leave a note for you to pick it up at your local post office.

Card for Pick Up - They will bring it directly to your local post office and leave you a note to let you know it's there. 

Leave at Door - They will leave it at your door and not bring it to your local post office if you aren't home.

Please Note - during the winter months, we ship ALL parcels directly to local post offices to ensure that products don't freeze on delivery trucks or get left outdoors. If you don't want us to pick that option during the winter months, please let us know; we will not be responsible for broken/frozen products if you choose an alternate method.

American (mainland states) - Shipping Rates:

United States (mainland) – Small Packet (not trackable or insurable; 5 – 8 business days)
Orders under $100 = $8 shipping
Orders over $100 = FREE shipping
United States (mainland) – Tracked Packet ( 5 – 8 business days)
Orders under $130 = $15  shipping
Orders over $130 = FREE shipping
Please note that parcels going to the USA may be subject to taxes and/or duties.

International Shipping Rates:

International shipping rates vary greatly - please contact us for a quote if you are interested in getting a rate; you will be charged actual rates (not a flat fee). Please let us know what country and approx how many products you'd be looking to purchase so we can estimate the parcel size and weight. Typically most international rates vary from about $20 to $90 depending on the service requested.