Payments & Return Policy
Have a question about something? Ask us.
- Credit Card (visa or mastercard)
- EMT (email money transfer)
Refunds - Unused / New Products:
Brand new / unopened products may be returned for a full refund within 30 days of purchase.
Lilou Organics Inc.Box 608Richmond, OntarioK0A 2Z0
- Please note the following products are not eligible for returns: clearance items, gift with purchases, food items.
- We do not refund shipping charges; shipping cost to return the product to us is the responsibility of the consumer.
Please contact us should you wish to return an unopened item - we'll get back to you with a Return Authorization Number; your credit card will be refunded once we receive the item back in good condition. If you paid by EMT, we will send refund to you by EMT as well.
- Ship back to us at the following address: